Accessibility at GGFL

Statement of Commitment:

GGFL is committed to providing its services in an accessible manner for persons with disabilities in a manner that respects dignity, independence, integration, and equal opportunity. We recognize the diverse needs of all of our clients, team members, suppliers, visitors, job applicants, and other stakeholders who visit our offices, use our services, and access our information.

GGFL’s Accessibility Policies outline our commitment to meeting the objectives and requirements outlined in the Accessibility for Ontarians with Disabilities Act, 2005, and its applicable regulations.

GGFL’s Accessibility Ontario Disabilities Act, 2005 – Customer Service Policy

GGFL’s Accessibility Ontario Disabilities Act, 2005 – Integrated Accessibility Standards Policy

In addition to GGFL’s policies, a Multi-Year Plan was created to outline our accessibility goals and compliance with AODA.

GGFL’s Accessibility Ontario Disabilities Act, 2005 – Multi-Year Plan

 

Accessibility Policy & Multi-Year Plan

To request a hard copy of our policies and/or multi-year plan, please contact us by telephone, regular mail, facsimile, or electronic mail. See contact information below:

Attention: AODA Officer
GGFL Chartered Professional Accountants
287 Richmond Road
Ottawa, ON  K1Z 6X4
Tel: 613 728 5831
Fax: 613 728 8085
Email: info@ggfl.ca

 

Feedback Process:

GGFL is happy to receive your feedback with respect to our accessibility policy or concerning access to our services.  You may provide your feedback by completing our on-line Client Service Feedback Form.  You may also provide feedback in person, by telephone, regular mail or facsimile. See contact information above.

 

Service Disruptions:

From time to time, we may experience disruptions to our facilities or service that temporarily prevent persons with disabilities from accessing our services.  In these situations, every reasonable effort will be made to provide advance notice if and when possible.