Accessibility at GGFL – Policies and AODA Compliance

Statement of Commitment

GGFL is committed to providing a barrier-free environment for all stakeholders, including our clients, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act, 2005, and its associated regulations.

GGFL understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization’s compliance by incorporating accessibility legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.

Providing an accessible and barrier-free environment is a shared effort, and we are committed as an organization to working with the necessary parties to make accessibility for all a reality.

GGFL’s Accessibility Policies outline our commitment to meeting the objectives and requirements outlined in the Accessibility for Ontarians with Disabilities Act, 2005, and its applicable regulations.

GGFL’s Accessibility Ontario Disabilities Act, 2005 – Customer Service Policy

In addition to GGFL’s policies, a Multi-Year Plan was created to outline our accessibility goals and compliance with AODA.

GGFL’s Accessibility Ontario Disabilities Act, 2005 – Multi-Year Plan


Accessibility Policy & Multi-Year Plan

To request a hard copy of our policies and/or multi-year plan, please contact us by telephone, regular mail, facsimile, or electronic mail. See contact information below:

Attention: AODA Officer
GGFL Chartered Professional Accountants
287 Richmond Road
Ottawa, ON  K1Z 6X4
Tel: 613 728 5831
Fax: 613 728 8085


Feedback Process

GGFL is happy to receive your feedback with respect to our accessibility policy or concerning access to our services.  You may provide your feedback by completing our on-line Client Service Feedback Form.  You may also provide feedback in person, by telephone, regular mail or facsimile. See contact information above.


Service Disruptions

From time to time, we may experience disruptions to our facilities or service that temporarily prevent persons with disabilities from accessing our services.  In these situations, every reasonable effort will be made to provide advance notice if and when possible.


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